The controller at Great Mountain Casino is faced with the task of designing a basic set of internal controls for two Casino Transaction Kiosks (CTKs) before they will be turned on, loaded, and activated. Fortunately, he has experience setting up the new internal controls for the rest of the floor operation and has numerous in-house applications to draw from, such as the control set for slot and video poker machines, but there is no exact precedent to follow when it comes to these new CTKs. Not only did they not come with a suggested set of internal controls, they are not regulated under federal or state law. Regardless, he has just two weeks to at least get the most important internal controls installed in order to reduce his risk level as much as possible. After some initial considerations regarding the task before him, he realizes that he needs a good dose of creative innovation, and he needs it fast.


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